Hotel New Grand, Yokohama (Kanagawa) ➤ Reviews, Rooms & Prices 2024

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About the Hotel

10 Yamashita-Cho Naka-Ku, Yokohama (Kanagawa), Japan, 231-8520

Hotel New Grand, established in 1927, is an iconic hotel renowned for nearly a century of first-class hospitality. Located between the historic Motomachi and modern Minato-Mirai districts, it offers views overlooking Yokohama Bay and Yamashita Park. The hotel features a blend of classic elegance and contemporary facilities, including two main buildings: the original structure and a modern tower that houses guest accommodations and amenities. It has become a cultural landmark and is popular among both international and local travelers.

Location

Situated a five-minute walk from Motomachi-Chukagai Station, the hotel enjoys a prime location for sightseeing. It is within walking distance to numerous attractions such as Yamashita Park and Yokohama Chinatown. For travelers arriving by air, Tokyo International Airport is approximately 25 kilometers away, with accessible transportation options nearby. The hotel's proximity to public transport makes exploring Yokohama straightforward for guests.

Rooms

All guestrooms at Hotel New Grand are designed for comfort and equipped with premium bedding. Many rooms feature expansive windows, providing breathtaking views of the bay or the city. Each room includes conveniences such as free Wi-Fi, air conditioning, and flat-screen televisions. Selected units offer additional amenities, like sitting areas and access to the Club Lounge.

Eat & Drink

Le Normandie, the hotel's French restaurant, is known for its elegant ambiance and classic French cuisine. Guests can enjoy meals that feature fresh seafood and a carefully curated menu. In addition to Le Normandie, the hotel hosts three other restaurants and lounges, including a coffee shop and an establishment specializing in Japanese cuisine. Each dining option emphasizes quality, with certain locations offering scenic views of Tokyo Bay.

Leisure & Business

Hotel New Grand offers various leisure and business facilities, including a business center and spacious meeting rooms totaling 4736 square feet. Guests can recharge at the hotel using amenities like a garden, terrace, and massage services. A concierge service provides information on local attractions and assists with event planning. There are also hairdressers and gift shops available for guests' convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Check after 3PM Grand Club Floor Double Room Tower Building Non-Smoking

Max:

2 persons

32 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Check after 3PM Grand Club Floor Twin Suite Tower Building Non-Smoking

Max:

2 persons

64 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Check after 3PM Grand Suite Twin Room Main Building Non-Smoking

Max:

2 persons

53 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Yokohama (Kanagawa) 1.1 km

Airports

Tokyo International (HND) 24.0 km

Narita International (NRT) 100.0 km

Train

Kannai Station 1.2 km

Sakuragicho Station 1.8 km

Underground

Motomachi-chukagai400 m

Nihon-odori800 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Immaculate Cleanliness

Our room was spotless upon arrival, enhancing our overall comfort and relaxation during our stay.view full review

Delicious Culinary Delights

The hotel restaurant offered an excellent selection, and the signature Napolitan pasta was truly a highlight of our dining experience.view full review

Thoughtful Amenities

We were delighted to find cute children's slippers in our room for our daughter, making her feel special and welcomed.view full review

Charming Atmosphere

The classic architecture and elegant retro decor created a visually stunning environment that made our stay feel unique and memorable.view full review

General

Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Garden area
Facial
Treatment room
Beauty treatment
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

10 Yamashita-Cho Naka-Ku, Yokohama (Kanagawa), Japan, 231-8520

Map view

10 Yamashita-Cho Naka-Ku, Yokohama (Kanagawa), Japan, 231-8520

City landmarks

Night club

Yokohama Red Brick Warehouse

2.5 km

2 Chome-2-1 Minatomirai

Yokohama Landmark Tower

4.4 km

Museum

Cup Noodles Museum Yokohama

2.7 km

Harbour

Osanbashi Yokohama International Passenger Terminal

1.1 km

Park

Harbor View Park

820 m

Theme Park

Yokohama Cosmoworld

2.9 km

Yokohama Stadium

1.3 km

Museum

Yokohama Doll Museum

780 m

Museum

Yokohama Port Opening Memorial Hall

920 m

Minato Mirai 21

2.1 km

115-3 Yamate-cho

British House Yokohama

780 m

Event hall

Pacifico Yokohama Seaside Park

2.1 km

Park

Zo no Hana Park

640 m

Park

Yokohama Park

970 m

Garden

Yamate Italian Garden

1.3 km

Museum

Yokohama Museum of Art

2.2 km

44 Yamatecho

Catholic Yokohama Bishop Residence

950 m

2 Chome-1-1 Minatomirai

Yokohama Port Museum

2.1 km

136 Yamashitacho

Yokohama Ma Zhu Miao

780 m

Shopping Area

Yokohama World Porters

1.6 km

Aquarium

Yokohama Omoshiro Aquarium

1.3 km

Nearby

Lighthouse

Yokohama Marine Tower

230 m

Park

Yamashita Park

130 m

118-2 Yamashitacho

Yokohama Chinatown

530 m

Sangecho

Hikawamaru

470 m

Mall

Yokohama Motomachi Shopping Street

530 m

279 Yamashitacho

Guardian of Water

100 m

279 Yamashitacho Yamashita Park

Kamome no Suihei-san Tanka Inscription

120 m

Yamashitacho

The Site of Yokohama Tenshudo

170 m

Yamashita Park Yamashitacho Nakaku

NYK Hikawamaru Exhibits

470 m

Restaurants

Yugyoan Tankumakitamise

0 m

Yamashitacho

Le Normandie

60 m

10 Yamashitacho

Coffe House The Cafe

40 m

10 Yamashitacho

Lobby Lounge la Terrace

130 m

10 Yamashitacho

IL Giardino

100 m

10 Yamashitacho

Shinkani Kaiseki Kanifusen Yokohama Yamashita Park

80 m

11 Yamashitacho

Zet the West&Grill

100 m

12-1 Yamashitacho

Saiho Shinkan

390 m

192 Yamashitacho

The Tower Restaurant Yokohama

240 m

15 Yamashitacho

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

great view

friendly staff

pricey dining

no free Wi-Fi

8.6/10

Great

Rooms

8.9

Location

9.5

Service

9.0

Dining

7.7

Harry

United States, April 2024

8.8/10

I had a wonderful stay at this hotel. The room had a stunning view of the harbor, and the service was exceptional. However, the dining options were a bit limited. The location was perfect for accessing the cruise port, and the facilities were top-notch.

Rooms

9.0

My room on a higher floor with a view of the harbor was absolutely gorgeous.

Service

9.0

The staff provided excellent service throughout my stay.

Location

10.0

The hotel's proximity to the cruise port made it very convenient for my travels.

Dining

7.0

Although the dining options were a bit limited, the grilled vegetables I had were delicious.

Facilities

9.0

The facilities at the hotel were top-notch, making my stay very enjoyable.

Robert

United Kingdom, February 2024

9.0/10

The hotel offers breathtaking views of the harbor from the higher floors on level 9. The rooms are spacious and modern, providing great comfort and stunning views. Despite some minor inconveniences, the hotel is a fantastic choice for a memorable stay.

Rooms

9.0

The rooms on the higher floors with a harbor view were spacious and modern, offering great comfort and stunning views.

Service

9.0

The service was impeccable, with attentive staff providing top-notch assistance.

Location

10.0

The hotel's location is unbeatable, close to the Cruise Port and within easy reach of other attractions.

Dining

8.0

The dining experience was delightful, with craveable salads and a wide variety of options to choose from.

Facilities

9.0

The hotel's facilities were top-notch, offering everything one could need for a comfortable and enjoyable stay.

Robert

United States, January 2024

8.0/10

The hotel offers stunning views of the harbor, but the dining experience could be improved with better options. The service was exceptional, and the location is ideal for exploring the bay and tourist sights. However, the facilities may need some updates.

Rooms

8.0

I stayed in a room with a great view of the harbor, which was absolutely breathtaking.

Service

9.0

The service here was top-notch, from room service to housekeeping. The staff was extremely attentive and welcoming.

Location

9.0

The hotel is conveniently located near the cruise port, making it easy to access all the tourist attractions.

Dining

7.0

Facilities

7.0

The facilities were decent, but could benefit from some modern upgrades.

Frank

United States, January 2024

8.6/10

I had a wonderful stay at this hotel! The rooms are luxurious and spacious, the service is top-notch, and the location is perfect for exploring the city. However, the dining options could be more diverse, and the air conditioning in my room was not ideal. Overall, a great choice for a comfortable and convenient stay.

Rooms

9.0

My room on level 9 in the new tower was incredibly comfy. It had all the amenities I needed for a relaxing stay.

Service

9.0

The service here was outstanding! From room service to housekeeping, everything was taken care of promptly and with a smile.

Location

9.0

The hotel is conveniently located close to the cruise terminal and subway, making it easy to get around and explore all the tourist sights.

Dining

8.0

I enjoyed the regional products during my dining experience. However, it would be nice to have more variety in the menu.

Facilities

8.0

The facilities here are top-notch, offering everything from a well-equipped gym to a relaxing spa. However, the price for some services may be a bit high.

Antonio

United States, December 2023

9.0/10

My stay at the hotel was fantastic, with stunning views of the harbor from the new tower rooms, but slightly let down by the high prices. The service was impeccable with excellent room service and a delightful welcome drink. The location, right by Chinatown and close to the cruise port, was unbeatable. The dining experience was pleasant, although the cream cheese could be better. The facilities were modern and well-maintained, offering great value for money.

Rooms

9.0

The rooms in the new tower with a harbor view were breathtaking.

Service

9.0

The service was top-notch with friendly staff and prompt room service.

Location

10.0

The hotel's location close to Chinatown and the cruise port was extremely convenient.

Dining

8.0

The dining experience was enjoyable, but the cream cheese was a bit lacking.

Facilities

9.0

The facilities were modern and well-maintained, offering great value for money.

George

United States, December 2023

9.0/10

I had a wonderful stay at this hotel with amazing views and top-notch amenities. The rooms in the new tower provided a great view and were equipped with everything I needed. Although the price was a bit high, the value for money was definitely there.

Rooms

9.0

The room in the new tower had a great view and all the amenities you could ask for.

Service

9.0

The service was exceptional, from room service to housekeeping, everything was taken care of promptly.

Location

10.0

The hotel is perfectly located, close to the sea and right in front of a beautiful park.

Dining

8.0

I enjoyed the dining experience, especially the thin crispy fries at the restaurant.

Facilities

9.0

The facilities were top-notch, offering everything I needed for a comfortable stay.

John

United Kingdom, November 2023

9.0/10

The hotel is on level 9 of the tower, offering a great view of the port. The rooms are spacious and comfortable, providing a fantastic view. The service is impeccable, with excellent room service and housekeeping. The location is prime, close to the cruise terminal and Chinatown. Dining options feature fresh and local products.

Rooms

9.0

The rooms are spacious and comfortable, offering a stunning view of the port.

Service

9.0

Impeccable service with excellent room service and housekeeping.

Location

10.0

Prime location close to the cruise terminal and Chinatown, offering convenience and accessibility.

Dining

8.0

Fresh and local dining options elevating the culinary experience.

Facilities

9.0

Modern facilities enhancing the overall luxury of the stay.

great view

pricey dining

John

United States, August 2023

8.4/10

Staying at this hotel was a delightful experience. The rooms were incredibly cozy, the service was top-notch, and the location was simply fantastic. However, the dining options were a bit lacking. Overall, a great value for the money.

Rooms

9.0

My room on a higher floor had a stunning harbor view and a very comfy bed. The overall room experience was beyond my expectations.

Service

9.0

The staff provided exceptional service, going above and beyond to ensure my comfort throughout my stay. They were attentive and friendly, making me feel right at home.

Location

9.0

The hotel's proximity to the cruise terminal made my trip incredibly convenient. Additionally, being situated close to a subway station allowed for easy exploration of the city.

Dining

7.0

While the dining options were a bit limited, the pizza I tried was surprisingly delicious. I would have appreciated more variety in the menu.

Facilities

8.0

The hotel's facilities were excellent, especially the view from certain areas. It truly enhanced my overall experience.

David

United Kingdom, June 2023

9.6/10

I absolutely loved my stay at this hotel! The location is superb, with breathtaking views of the port and all the amenities you could ask for. The rooms on the higher floors offer a stunning perspective. The service was top-notch, with fantastic room service and housekeeping. The hotel is conveniently located, close to the subway and near the bustling Chinatown. The dining experience, especially the gyu-don dishes, was delightful. The facilities are modern and well-maintained, offering a truly luxurious experience.

Rooms

10.0

The rooms with a view of the port were simply amazing, well-equipped with all amenities. The higher floors offered a mesmerizing sight.

Service

9.0

The service was exceptional, with prompt room service, efficient housekeeping, and a lovely welcome drink.

Location

10.0

The hotel's location is unbeatable, next to vibrant Chinatown and conveniently close to the subway. The view of the cruise port adds an extra charm.

Dining

9.0

The dining experience surpassed my expectations, especially the delicious gyu-don dishes that were a real treat.

Facilities

10.0

The facilities were top-notch, providing a modern and luxurious setting for a truly memorable stay.

Justin

United Kingdom, May 2023

8.4/10

The hotel offers stunning rooms with a harbor view on the higher floors. The service is exceptional with a variety of amenities provided. The central location allows easy access to all tourist sights, and the dining experience is top-notch with delicious beef dishes. However, the facilities could be improved to enhance the overall stay.

Rooms

9.0

I stayed in a room with a breathtaking view of the harbor on one of the higher floors. The amenities provided made my stay luxurious and comfortable.

Service

9.0

The service at this hotel was outstanding. From room service to housekeeping, everything was taken care of promptly and with a smile.

Location

9.0

The hotel's location is ideal, near the cruise terminal and close to a subway station. It made exploring the city's attractions so convenient.

Dining

8.0

I thoroughly enjoyed the dining experience, especially the delicious beef dishes served at the restaurant. The value for money was definitely worth it.

Facilities

7.0

While the overall facilities were good, there is room for improvement to make the stay even more delightful.

Betty

United Kingdom, May 2023

8.2/10

The hotel offers breathtaking views of the harbor, but the amenities could be improved. The service was exceptional, although the price may be a bit high for some.

Rooms

8.0

The rooms were spacious and had a great view of the harbor.

Service

9.0

The service was outstanding, with prompt room service and welcoming staff.

Location

9.0

The hotel is ideally located near the Cruise Terminal, making it convenient for travelers.

Dining

7.0

The dining experience was satisfactory, with a delightful steaming wok of prawns.